INFORMATION REGARDING COOKIES AND TRACKING TECHNOLOGIES

1. Introduction

This Cookies Policy provides you with information about the cookies and other similar technologies (hereinafter, collectively referred also to as “Cookies”) that are used on our website (“Website”) and our mobile application (“App”), hereinafter also “Properties”

2. Who is the controller of your data?

When this policy mentions “Company”, “we,” “us,” “our” or “Data Controller”, it refers to:

LMNext US, Inc ("LMnext") a  Delaware corporation - Registration Number 5697167.

3. What are cookies and other similar technologies?

Cookies are small text files which are stored on your computer, hard drive, smartphone or tablet (hereinafter referred to as, “Device”). These Cookies hold a modest amount of data specific to you and allows a server to deliver a page tailored to you on your Device.

On our Properties we can also use other similar technologies referred to as “tags” (such as, “tracking pixels”, or “script”), "HTML5 local storage", “web beacons” or “plugins" as well as “software development kits” (SDKs) and fingerprinting techniques, which are in particular technologies that store or access information on the user’s device in order to identify it so that visits to a website or app can be analysed.

These similar technologies may also be used together with Cookies to enable information to be stored on, or transmitted to and from, the Device you use to access our Properties.

Furthermore, by implementing the cookies and other similar technologies described above, if you return to our Properties, this can read and recognise such technologies, which primarily are used to operate or improve the way our Website or App works as well as to provide business and marketing information to the Website owner.

4. Authorisation for the use of Cookies on our Website and App

In accordance with the notice of Cookie usage appearing on our Website’s homepage (or before starting to use our App) and our Cookie Policy you agree thatto the use of Cookies described herein, except to the extent that you have set your preferences through the “Do not Sell/Share” area or you have modified your browser settings to disable their use. 

5. What categories of your data do we collect and use?

When you visit the Website and use our Comparison Service or when you access our Apps (you as a "User") the following categories of personal data are collected:

  • Information about your visits to and use of the Properties and/or of our services, such as information about the Device and browser you are using, your IP address or domain names  connected to the Websites, uniform resource identifiers for requests made,  the method used to submit the request to the server, the size of the archive obtained as a response, the numerical code indicating the status of the response given by the server (correct, error, etc.) and other parameters relative to the operating system and the computer environment used, the date and time that you visited, the duration of your visit, the referral source and website navigation paths of your visit and your interactions on the Properties including the services and offers you are interested in. We may also collect an hashed version of your email address (Hashed Email) and temporarily share with selected partners. Hashing an email involves using an algorithm (such as SHA256) to convert that email address into a 32 character code that is unique to a given email address through a process of pseudonymization. The collection of hashed email addresses helps us to improve the security of user data by using encryption methods, understand how users interact with our Properties and provide tailored content and personalised ads. Please note that we may associate this information with your account. 

  • Location data: subject to the User’s consent, and only for the duration of the browsing session on the website, we may access the User’s location via the connection IP address used by the User to browse our Properties. If the App is used, subject to the specific authorisation that the User gives the operating system of their device, we may access the location data provided by the device’s GPS. The methods of processing personal data carried out by the device’s operating system can be consulted in the device’s settings. If the User wishes to revoke the authorisation or modify the information that their device’s operating system is authorised to share with our App, they must access the device’s Settings.

Please see the following clause of this Policy for further information on the purposes for which we collect and use this information.

6. Types of Cookies used on our Website and App

Types of Cookies and other similar technologies according to their purpose

Cookies and other similar technologies (collectively “Cookies”) can be grouped as follows:

  • Essential cookies: these Cookies are strictly necessary for the operation of our Website or our App and are essential for browsing and allow the use of various features. Without them, for example, you cannot use the search and comparison tools, maintain your currency preference, log.in and use your personal account or book services. We use these cookies also to measure traffic statistics and the performance of different versions of the same website (commonly called "A/B tests") to detect navigation problems and organize the content, as well for security purposes.

  • Personalisation, advertising and retargeting Cookies: subject to the User’s consent, these Cookies are used by us or by third parties who use cookies and other similar tracking technologies on our Properties, to collect and process information related to the use by the User and/or the Customer of our services and content, or interaction with ads, in order to:

i) improve the browsing experience by displaying personalised content and features (such as displaying the nearest airport); 

ii) display personalised ads.

When the User uses the services and features available on our Properties or clicks on an ad, we and third parties, separately and also in combination with previously collected information, may carry out profiling activities on the User and/or the Customer and their interests, to display the aforementioned personalised features, content and/or ads on our Properties or on other websites, which we believe may be useful or of interest to the User. To this end, we may also use the services provided by third parties on our behalf to collect data and/or offer ads during the visits of the User and/or the Customer to our Properties, in order to display content or ads relating to goods and services that we believe may be useful or of interest to them. This could include personalisation, i.e. collecting and processing information related to the interests of the User and/or the Customer in order to personalise, at a later date, ads and/or content for the User and/or the Customer in other contexts, such as on other websites or apps. The information collected does not include directly identifying the user (it does not include, by way of example, the name, address, email address or phone number of the User and/or the Customer).

We emphasise that 'third-party cookies' are not managed by us and, due to their operation, are not accessible by us. We are also not responsible for their management and their purpose. However, these companies use information that is not directly identified (which does not include, by way of example, the name, address, email address or phone number of the User and/or the Customer). Article 7 of this Cookies Policy contains more information on who the aforementioned third parties are, on their methods and purposes of processing, and on the opt-out mechanism.

We may also collect your Hashed Email and temporarily share with selected partners, who may combine this information with other online identifiers or personal data in order to present you with personalised features, content and/or ads on our Properties or on other websites, including social networks (e.g. Facebook, Instagram).

  • Measurement Cookies: These Cookies are used by us and third parties to collect information on the use by the User and/or the Customer of the content of our Website or the App and its combination with previously collected information, to measure, understand and report on the use of the services and measure the User’s interaction with ads, such as which ads were displayed, how often they were displayed, when and where they were displayed and whether the User and/or Customer took any action related to the ad, including clicking on an ad or making a purchase. This does not include personalisation, i.e. collecting information on the use of this service by the User and/or the Customer, in order to later personalise the content and/or ads for the aforementioned User and/or Customer in other contexts. For the same purposes, we may also collect your Hashed Email and temporarily share with selected partners in order to understand how you interact with our Properties.

  • Social Network Cookies: these Cookies allow you to share our Website or App content and your “Like” on social networks like Facebook, Twitter and YouTube, etc. They also allow you to interact with each distinct platform’s contents. The way these Cookies are used and the information gathered is governed by the privacy policy of each social platform, which you can find on the list below in Article 7 of our Cookie Policy.

7. List of Cookies used on this Website and App

To see the list of selected partners and Cookies used on our Properties, click here.

The information contained in the above list has been provided by the other companies which generate them. These companies have their own privacy policies in which they set forth both their own declarations as well as applicable disabling systems.

The lastminute.com group is not responsible for the contents and accuracy of third party cookie policies contained in our Cookie Policy.

8. Cookies management

You must keep in mind that if your Device does not have Cookies enabled, your experience on the Properties App may be limited, thereby impeding the navigation and use of our services.

8.1 How do I disable/enable Cookies?

There are a number of ways to manage Cookies. By modifying your browser settings, you can opt to disable Cookies or receive a notification before accepting them. You can also erase all Cookies installed in your browser’s Cookie folder. Keep in mind that each browser has a different procedure for managing and configuring Cookies. Here’s how you manage Cookies in the various major browsers:

If you use another browser, please read its help menu for more information.

If you would like information about managing Cookies on your tablet or smartphone, please read the related documentation or help archives online.

8.2 How are third party Cookies enabled/disabled?

We do not install third party Cookies. They are installed by our partners or other third parties when you visit our Properties. Therefore, we suggest that you consult our partners’ websites for more information on managing any third party Cookies that are installed. However, we invite you to visit the following website https://www.youronlinechoices.com/ where you can find useful information about the use of Cookies as well as the measures you can take to protect your privacy on the internet. We also collaborate with advertising and marketing companies that are members of the Network Advertising Initiative (NAI) and/or the Interactive Advertising Bureau (IAB). These organisations provide tools to opt-out of behavioural advertising. To check if NAI members have placed cookies on your device and manage preferences, visit www.networkadvertising.org. Please note that opting out doesn’t eliminate all ads but stops networks from showing personalised ones based on your browsing habits.

8.3 How do I disable Push Notifications?

You can disable Web Push Notifications through your browser:

You can disable App Push Notifications at any time through your device settings, by accessing the notifications section of the App or the operating system.

8.4 Do not Sell/Share my data

In accordance with applicable privacy laws, you have the right to opt out of the sale or sharing of your personal information. While we do not sell your personal data in exchange for money, we may share certain information—such as cookie identifiers, device data, and browsing behavior—with third parties for the purposes described in Section 6 - Personalisation, advertising and retargeting, Measurement, and Social Network integration. This type of sharing may be considered a “sale” or “sharing” under some privacy laws. You can exercise your right to opt out by clicking the “Do Not Sell or Share My Personal Information” link on our Properties or by managing your cookie preferences. We also respect browser-based opt-out signals, such as the Global Privacy Control (GPC), where legally required.

9. Contact details of the data controller and your data protection rights

The contact details of the Data Controller of the data processing described hereinabove are:

LMNext US, Inc ("LMnext") a  Delaware corporation - Registration Number 5697167, Email address privacy.us@lastminutegroup.com.

You can check further information on how LMnext US Inc. processes personal data and information on the rights granted by the GDPR, by reading the Privacy Policy available here.